Protect your bank details; don’t get scammed; UBA warns customers

Protect your bank details; don’t get scammed; UBA warns customers

United Bank for Africa (UBA) Plc, yesterday called on its customers to exercise utmost caution in their banking transac­tions, and ensure that they do not fall prey to any ne­farious activities during the period the Coronavirus lock down would last.

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Specifically, UBA has urged its customers not to di­vulge any sensitive personal information regarding their bank and or card details.

Chukwuma Nweke, UBA’s Executive Director, Retail Banking & Pay­ments, said the bank’s at­tention has been drawn to some fraudulent messages making the rounds, where customers have been asked to provide their card details for disbursement of funds into their accounts. He em­phasised that customers should ignore such requests

“Some of our customers may have received a call or message asking for their card details and Bank Val­idation Number (BVN) for disbursement of COVID-19 funds. Others may have also received an email in­forming them of bonuses of between N30,000 and N70,000 upon validation of their bank details online.

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“It is important to note that these emails and mes­sages did not originate from UBA, and we would never at any point in time ask for your account details over the telephone or through

SMS, emails, live chat or social media. We advise that you kindly delete these messages and do not enter­tain calls of this nature. Please also inform the bank of these incidences imme­diately they occur”.

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Nweke further stressed that personal banking de­tails including passwords, usernames, card numbers, security numbers at the back of cards, BVN, OTPs, security answers and oth­er sensitive information should not be shared with anyone as UBA would nev­er ask for them online or through phone calls or text messages.“Your card is for your personal use alone, do not give out your PIN and do not share any information regarding your card with anybody; if your card is missing or stolen please contact us immediately’ he said.